Question 1

What is the cancellation or refund policy?

Accepted Answer

A 50% deposit secures your spot. You can cancel free of charge up to 4 months before departure and get your deposit back in full. Between 4 and 2 months before departure, the 50% deposit is the cancellation fee. From 2 months before departure the remaining 50% is due and cancellation is no longer possible, as the courts, hotel and coaches are then reserved for you.

Question 2

How does payment work?

Accepted Answer

You pay a 50% deposit to confirm your booking, securely online. The remaining 50% is due 2 months before departure. All prices are per person and include VAT.

Question 3

Can I choose my hotel?

Accepted Answer

Yes. Both weekenders let you choose from our handpicked island hotels, so you can pick the location and style that suit you best. Your exact hotel is confirmed before your trip.

Question 4

What is included, and what is not?

Accepted Answer

Included: 4 nights with breakfast, your padel programme, all transfers between hotel and club, and our on-call service. Not included: flights, city tax, and lunches and dinners (except where stated). Flights to and from Ibiza are arranged by travellers themselves.

Question 5

How many players join a weekender?

Accepted Answer

Each weekender is a small group, with a maximum of 14 players. You can book for 1 to 12 people per booking. In the rare case a weekend doesn’t go ahead, we move you to another date or refund you in full.

Question 6

What level do I need to play?

Accepted Answer

All levels are welcome, from improving beginners to advanced players. Our English-speaking pros tailor the training and the mini-tournament so everyone has a great time on court.

Question 7

Are there activities besides padel?

Accepted Answer

Yes. Alongside the padel you can add extras from our local partners, such as a fat-bike tour, a hike, a boat rental, dinners or club nights. Just let us know and we arrange it for you.

Question 8

Is travel insurance included?

Accepted Answer

No, travel insurance isn’t included, so please arrange your own cover before you travel.

Question 9

How far in advance should I book?

Accepted Answer

We recommend booking 3 to 9 months ahead, so we can secure your spot, the courts and the hotel.

Question 10

Can I make changes after confirmation?

Accepted Answer

Often, yes. Get in touch and we’ll see what’s possible; a lot can still be arranged in consultation.

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